Frequently Asked Questions
A note about color
Although we attempt to represent online colors as accurately as possible, we cannot guarantee that the colors shown on your monitor will match the actual garment. Variations of light and reflections on the original photograph as well as differences in computer monitors and printers may make color tones appear different than the actual fabric. Please contact your local authorized Bill Levkoff retailer to view a fabric swatch.
Can I purchase dresses directly from you?
All of our dresses are available for purchase through an extensive network of authorized Bill Levkoff retailers. Use our store locator to find a retailer near you.
How much do your dresses cost?
Retailers individually determine dress prices. Therefore, all questions regarding retail price should be directed to one of our authorized retailers.
What is your standard delivery time?
Our delivery time is approximately three months from when we receive your order from the retailer. Please confirm all delivery dates with your bridal salon at the time of purchase. We do offer rush delivery to our retailers for an additional charge.
Do you accept returns?
Our dresses are special order only. Because of this, all sales are final. We cannot accept any returns or exchanges.
What sizes are your dresses available in?
Bridesmaids dresses are available in even sizes 0-28. Junior Bridesmaids dresses are available in even sizes 4-16. Flower Girl dresses are available in all sizes 1-14.
Are your dresses available in extra length?
All our dresses may be ordered in extra length (5” additional) or double extra length (10” additional). Please note that the extra length is added to the bottom of the skirt.
Can I order a fabric swatch?
Swatches can be obtained through the authorized Bill Levkoff retailers where you plan to order the dress.
Can I order extra fabric?
Yes, please contact the store where you purchased your dresses. They can advise you on pricing and place a fabric order for you.
Do your dresses come in colors other than those shown online?
Some of our styles are available in additional colors. Please contact an authorized Bill Levkoff retailer to view our current color choices.